Control the full subscription payment lifecycle.
Configure subscriptions exactly how you want through our simple API. We manage the billing cycle, handle trials, and allow you to seamlessly move subscriptions between processors to increase conversion and protect against account closures.
Why Subscription Control Matters
Recurring billing creates challenges one-time payments don't without centralised control, merchants often face:
- Inconsistent retry behaviour after failed payments
- Subscriptions continuing after critical payment failures
- Manual handling of refunds, disputes, or cancellations
- Fragmented behaviour across multiple processors
UpGate centralises subscription lifecycle logic — helping merchants maintain predictable billing behaviour while improving recovery of failed payments.
Subscription Lifecycle Management in UpGate
Recover Payments
Manage Trials
Control Renewals
Automate Cancellations
Recover Failed Subscription Payments
When a subscription payment fails, UpGate can automatically retry it based on a configurable schedule.
- Recover temporary payment failures
- Retry charges after soft declines
- Distribute retries across a defined time window
Effective retry scheduling reduces involuntary churn and recovers revenue that would otherwise be lost.
Control Your Renewal Schedule
UpGate lets merchants control how the next billing date is calculated after a successful payment.
This flexibility lets subscription billing align with different product and access models.
Manage Trial Cancellation Behaviour
Trial subscriptions often need different billing behaviour than active paid ones. UpGate lets merchants configure how trial cancellations are handled.
This ensures a predictable trial experience while maintaining control over billing transitions.
Define When Subscription Billing Should Stop
Cancellation should be your absolute last resort. However, when critical events occur, such as chargebacks, fraud indicators, or repeated hard declines, UpGate automatically stops billing. This prevents repeated attempts on invalid cards, keeps your billing behaviour clean, and protects your processor relationships.
Prevents repeated billing attempts on invalid subscriptions, while keeping billing behaviour clean.
Your Subscription Advantage with UpGate
Centralised Subscription Logic
Manage all subscription rules from a single orchestration layer instead of your own infrastructure.
Seamless Processor Routing
Move active subscriptions between processors to protect your accounts from closures and maximize conversion.
Reduced Operational Overhead
Adjust billing cycles, retries, and cancellation rules on the fly without touching your core integrations.
Improved Payment Recovery
Automate smart retries to easily recover declined subscription payments and protect your recurring revenue.
Controlled Risk Management
Stop billing automatically after chargebacks or critical failures to reduce your risk exposure.
Centralised Subscription Reporting
Track the health of your recurring revenue in one place. Monitor active subscriptions, evaluate the impact of retry schedules, and analyze churn rates across all your processors from a unified dashboard.
Typical Use Cases
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